At Mathis Adventures, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information: Name, shipping address, email address, and phone number.
  • Order Details: Products purchased and order history.
  • Payment Information: Note: We ONLY offer Cash on Delivery (COD)
  • Device Information: IP address, browser type, device type, and other technical data when you browse our site.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders.
  • Provide customer service and respond to your inquiries.
  • Send you updates about your order.
  • Improve our website and services.
  • Send occasional marketing communications (you can opt-out at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

  • Shipping and delivery partners to fulfill your order.
  • Service providers who help operate our website (all under strict confidentiality agreements).
  • Legal authorities if required by law.

4. Your Rights & Choices

You have the right to:

  • Access or correct your personal information.
  • Request deletion of your personal data (subject to legal and operational retention requirements).
  • Opt-out of marketing communications at any time.

5. Opt-Out Instructions

If you no longer wish to receive marketing emails or updates from Mathis Adventures, you can:

  • Click the “Unsubscribe” link found in our promotional emails (when applicable).
  • Email us directly at [email protected] with the subject line “Opt-Out” and include your full name and email address.

Please allow up to 7 business days for your request to be processed.

6. Data Security

We implement industry-standard security measures to protect your information. However, no online transaction or storage system is 100% secure, so we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us understand how visitors use our site and improve its functionality.

8. International Users

Mathis Adventures operates worldwide. By using our website, you acknowledge and agree that your information may be processed in countries where data protection laws may differ from those of your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will always be posted on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

📧 Email: [email protected]